REFUND POLICY

Please note all sales are final. We are not a money back guarantee company.

We are unable to give refunds on orders where incorrect addresses have been submitted. Please double check your order to ensure correct address.

Under special circumstances, you may be eligible for a refund. Please read below carefully.

  • You must have a valid reason of asking for a refund. For example, if you simply changed your mind we do not provide refunds. Please explain carefully of your concerns and why you think you deserve a refund via e-mail.
  • Your refund/return request must be within 14 days of original purchase date.
  • Our product(s) must be un-used with all original packaging. Everything must be un-opened and completely sealed. Everything must be in a saleable condition.
  • You will be responsible for paying for your own shipping to return item back to us.
  • Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund. 
  • Once we receive the product(s) from you, we will refund via your original payment method.
  • Please write "REFUND REQUEST" as your e-mail subject line.
  • If you think you quality for a refund under our policy, send us an e-mail - support@asapskinny.com